Lifespan of any hair extensions depends on the aftercare and maintenance. Our Raw Virgin Hair Extensions can last up to 1 – 2 years with the correct care. Virgin Hair is the best hair you can buy on the market and is worth the investment. Please refer to the hair care guide for more information on maintenance.

We advise that you wash your extensions before an installation. Treat Envy Extensions the way you would treat your own natural hair. Keeping extensions cleaned and conditioned are the best ways to ensure your investment lasts.

If a company says ‘no shedding’ this is false information . All hair sheds. Envy Extensions has minimal shedding. This is normal and unavoidable and would happen in the same way as your natural hair. We recommended trimming ends every so often.

We accept the following payment methods; Visa, Visa Debit, MasterCard, and Electron. (Klarna coming soon, allowing you to shop now and pay later interest free).

Human hair can be coloured, however we strongly recommend that you allow an experienced hair professional to colour. Any colouring of extensions is done entirely at your own risk. Envy Hair will not accept any liability for hair extensions that have been coloured. Please refer to the refund and returns policy for more information.

  • Treat Envy Hair the way you would treat your own natural hair.
  • Wash your extensions thoroughly once or twice a week
  • Use mild shampoos and conditioners
  • We encourage using sulphate free products
  • Do not scrub or brush hair aggressively as it can damage the hair strands and cause split ends
  • Use the appropriate hair tools to prolong the life span of your hair extensions

Items can be returned within 14 days of purchase. Before returning, please ensure that you request a return via email with order number and reason for return. Please refer to the refund and returns policy guide for more information.

We start processing orders moment item purchased. If you contact us within the hour of placing the order, then we can try change depending on time of the day. However, there are no guarantees that we will be able to make any changes. If a change request comes in after the initial hour of placement then we will be unable to make any changes.